Training for Yahoo! Tele Sales Agents

By Geeta Bose | Aug10, 2010 | Case Study 1 Comment »

It was kind of ironical when Yahoo! Small Business wanted us to teach “Basics of Internet” to its tele-sales agents. Imagine teaching about the ‘Internet’ to one of the pioneers of ‘Internet’ revolution!

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Learner Centered Methodology – A New Approach to Effective Learning

By Geeta Bose | Mar18, 2010 | White Paper 8 Comments »

Geeta Bose presented this paper on Learner Centered Methodology - A New Approach to Effective Learning at the 3rd National Seminar on ‘eLearning and eLEarning Technologies”, (ELELTECH India) November 5-6th, 2009. This seminar was organized by Center for Development of Advanced Computing (C-DAC), Hyderabad and JNT University Hyderabad in association with Department of Information Technology, Ministry of Communications and Information Technology Government of India.

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The How and Why of Contextual Inquiry: Presentation

By rashmi | Sep24, 2009 | Tidbits No Comments »

This presentation highlights Kern’s contextual inquiry (CI) process using a case study. It explains the concept of contextual inquiry, the phases of CI and the guidelines for CI on the field. To know more, view the following presentation. Read more…

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