learnability matters

Kern Communications Pvt Ltd, a leader in innovative learning, won a coveted Brandon Hall bronze award for excellence in the Best Use of Blended Learning category.

Kern was recognized during a ceremony and reception held on Thursday, September 25, 2008 in San Jose, California, as part of the 2008 Innovations in Learning Conference.

Kern designed a training program on Grooming and Personality Development for the customer service executives (CSEs) of Godrej & Boyce. This program was designed to help CSEs improve their grooming and customer handling skills. The objective of the program was to make CSEs more professional in their appearance and interaction with customers.

Kern adopted its Learner Centered Methodology (LCM) to propose a blended solution to Godrej. Post training, Kern and Godrej evaluated the application of learning at the workplace. The benefits of the training to Godrej were manifold:

1. Earlier 90% of learning was lost within a month of training. Post Kern’s intervention, 80% of people retained 90% learning.
2. Using the proposed model, Godrej could train many more people and cover many more regions at one-tenth the cost.

“This is a proud moment for Kern. As a four year old company, it is a tremendous achievement to have won this award,” said Geeta Bose, CEO, Kern Communications. “This award rightly complements our Learner Centered Methodology. We’ve been using our methodology successfully to create learning solutions that promote effective learning.”

The Brandon Hall Excellence in Learning Awards are presented annually by Brandon Hall Research. A total of 246 entries were originally submitted. Independent judges around the world evaluated the entries.

The winners are listed at http://www.brandon-hall.com/awards/award_winners/2008_winners.shtml.

Now in its fourteenth year, the Awards program showcases exceptional work in the use of learning technology. “We are so impressed with the quality of this year’s winning entries,” said Brandon Hall, Ph.D., chairman of the Awards program. “These winners set the standard for what innovative learning looks like today.”

About Kern
Kern is a leading learning solutions company in India. Kern works with top financial institutions, banks, retail companies, and educational institutions to design learning solutions that are easy and fun to learn.

Kern’s Learner Centered Methodology plays a key role in designing successful solutions. According to LCM, Kern understands users and translates their need to useful, usable, effective, and successful solutions. Kern consultants are experts in the field of usability, user research, and pedagogy. Today, Kern boasts of an impressive client list and diverse project experience.

Making things “simple, useful, and learnable” is our business!

About Brandon Hall Research
Brandon Hall, Ph.D. is the CEO of BrandonHall Research and author of “Web-Based Training Cookbook.” Since 1992, Brandon Hall Research (www.brandon-hall.com) has been providing independent research reports and expert advice on using technology in learning. Brandon Hall Research conducts the Awards program each year to recognize the best in innovative learning. To honor the Award winners Brandon Hall Research hosts the Awards ceremony and reception in conjunction with its Innovations in Learning Conference.

Contacts
Geeta Bose
geeta at kern-comm dot com
+91 40 40171313

Geeta Bose blended learning, Brandon Hall award, Kern, LCM, learnable