Call Center Application Tutorial for Standard Chartered Bank

By Nishana | Aug30, 2010 | Case Study 1 Comment »

The application tutorial development for Standard Chartered Bank was a challenging and interesting exercise for Kern. It was challenging because Kern’s usability team had designed the single screen application – a migration from their old legacy system. Read more…

Training for Yahoo! Tele Sales Agents

By Geeta Bose | Aug10, 2010 | Case Study No Comments »

It was kind of ironical when Yahoo! Small Business wanted us to teach “Basics of Internet” to its tele-sales agents. Imagine teaching about the ‘Internet’ to one of the pioneers of ‘Internet’ revolution!

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Celebrating Learnability Matters’ 4th Anniversary!

By Geeta Bose | Aug09, 2010 | General No Comments »

It’s celebration time! Learnability Matters blog is celebrating its 4th anniversary. Check out its new trendy look.

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A big thank you to all the followers of this blog for their unquestionable passion for learning, design, and learner research! So, what can be a better way to celebrate than have an anniversary special dedicated to you! Yes, Learnability Matters invites guest bloggers to contribute to the blog.

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