Getting Stuck and Unstuck

By Archana | Apr24, 2009 | Main Articles 2 Comments »

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This post has been coauthored by Geeta Bose and Archana Narayan.

This month’s Big Question is Stuck? Getting Unstuck? We would like to share three instances where we get stuck and the ways we got unstuck. Read more…

Using Mental Models in Learning

By Archana | Apr14, 2009 | Sprints 1 Comment »

Do we consider mental models of our learner before we design training? Is this necessary? Let us first understand the concept of mental models better. Mental models is a person’s perception of reality and how they understand a particular concept. Cognitive scientists studied mental models to gain a better understanding of how humans think and perceive things. Donald Norman explains that people constantly form mental models of themselves and of things they are interacting with. These models help people understand certain phenomena. Read more…

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